Return Policy, Terms of Use & Privacy Policy
Our Return Policy
Wrong Food
If you get food that is different from your receipt, we sincerely apologize. Please call us as soon as you notice that you received the wrong food. You may come to pick up or ask us to redeliver✝ for free*. Please see our redeliver policy below. For credit card payments, we will void the last transaction of your credit card charge and recharge it for the new dollar amount. For cash payments, you will be asked to pay the differences of the balance if the new food has a greater value than the wrong food. In the same way, you will receive the difference of balance back if the new food has less value than the wrong food. In some cases, we may offer you a store credit.Missed Food
In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us as soon as you notice that we missed any food items in your order. You may come to pick up or ask us to redeliver✝ for free*. Please see our redeliver policy below. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or we will refund you with a store credit. No cash refunds. Please note: we do provide courtesy items such as disposable silverware and extra sauces, etc. when requested for free. If we mistakenly omit a free courtesy item you are welcome to let us know so we may address the issue with our staff, however we cannot provide discounts, refunds or store credit.Bad Food
We cook our food fresh to order with only the finest and freshest, USDA certified ingredients. We take great care and pride in all of the dishes we make. Please call us immediately if you receive unsatisfactory food caused by uncared delivering, bad packaging or strange objects in the food. We will need the food returned in the original container(s)* so we may investigate and deal with the issue. We will prepare for you, new dishes and make sure they're the best. You may come to pick up or ask us to redeliver✝ for free*. Please see our redeliver policy below. If you do not wish to receive a new dish, we may refund the amount to a credit card or we will refund you with a store credit only after we receive the food in the original container(s)* and have confirmed the error to the discretion of the manager on duty. You may drop off the food or we can come pick it up from you‡. Please see our policy on picking up unwanted food below. No cash refunds. In some cases, we may offer you a store credit in the dollar amount of the returned food.Dislike The Food
We understand that some things aren’t for everyone and welcome feedback from our customers. We offer a diverse selection and would love for you to come back and try something new. In some cases we may offer a small courtesy discount for your next visit or we may offer for you to exchange your dish* for an item of equal or lesser value in lieu of a refund. We will need the food returned in the original container(s)* so we may confirm our preparation was correct. In the case of exchanged food, you may come to pick up the food or we can put your new order in our delivery queue✝ with a standard delivery charge and in accordance with our redeliver policy below.Spice Level
We offer a choice of spice level (Mild, Medium, Hot, and Extra Hot) but spice can be different for everyone. We usually suggest that you are on the side of caution and choose a lower spice level because you can add spice in, but can request to take it out! We do not offer discounts or refunds for a preferred different spice level.Delivery Delay
We understand that everyone is hungry when they call us and we promise we're trying our best to get the food to you as quickly as we can! In the rare occasion something can occur out of our hands that delays our drivers -- we sincerely apologize if this occurs.Return / Cancel
Sorry, we cannot cancel, refund or give store credit if you change your mind or mistakenly order an item after the order is prepared. You may receive a small courtesy discount in some cases. We cannot provide any refund or store credit for non-food items or beverages. Please contact us for more information If 25% or more of the food has been consumed or removed we cannot issue any discount, refund or store credit. If the food has been discarded, repackaged or tampered with then we cannot verify its origin or issue and cannot issue any discount, refund or store credit.Redeliver policy
If your original order was received via delivery, we can redeliver to the same address only. We will send out the corrected food as quickly as possible but cannot guarantee an exact delivery time. We cannot provide refunds on the original delivery charge or driver tips. No additional delivery fees will incur. Our drivers strive to provide great customer service, but please direct any questions or concerns to the manager on duty by calling the restaurant. In the occasion that we need to come pick up an item from you, we will send out a delivery driver to your location within our limited delivery area from the restaurant. Drivers will be sent when there are no additional orders in delivery queue and as such may occur up to 30 min after open restaurant hours. No additional delivery fees will incur. To receive any discount, refund or store credit the food must be returned in its original container(s). Our drivers strive to provide great customer service, but please direct any questions or concerns to the manager on duty by calling the restaurant.Privacy Policy & Terms of Use
This notice discloses the privacy practices for Green Leaf Indian Bistro. This privacy notice applies solely to information collected by this website. It will notify you of the followingInformation Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.Your Access to and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website.Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.